Privacy Policy

This Privacy Policy explains how Haven ("we", "us", "our") collects, uses, and shares information when you use our website and services.

Information we collect

• Account info: When you sign in with Google, we receive your name, email address, and a unique user ID.
• Usage data: We store your chat session messages, assessment choices, and booking selections.
• Technical data: Basic device and browser info from your requests (IP address, user agent).

How we use your information

• Provide and improve the Haven experience
• Personalize your matching results
• Send transactional emails (welcome, match results, booking confirmations)
• Maintain security and prevent abuse

How we share information

We do not sell your data. We share information only with service providers needed to run the app, such as:

• Firebase (authentication and database)
• Resend (transactional email delivery)
• Render (hosting)

Data retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion by contacting us.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission is 100% secure.

Your choices

• You can request a copy of your data or ask for deletion.
• You can opt out of non-essential emails (if any are added later).

Children’s privacy

Haven is not intended for children under 13, and we do not knowingly collect data from them.

Changes to this policy

We may update this policy from time to time. We will post updates on this page.

Contact

If you have questions, contact us at support@haven.mathengeinc.com.