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Terms of Service

Effective date: January 31, 2026

These Terms of Service ("Terms") govern your use of the Haven website and services. By using Haven, you agree to these Terms.

What Haven provides

Haven offers a guided experience to help people reflect on their mental wellness and connect with supportive groups. Haven is not a medical service and does not provide diagnosis or treatment.

Not for emergencies

If you are in crisis or need immediate help, call your local emergency number or a crisis hotline. Haven is not for emergency use.

Account responsibilities

  • You are responsible for the accuracy of information you provide.
  • You agree not to misuse the service or interfere with others’ use.

Prohibited use

  • Harassment, abuse, or hateful content
  • Attempting to access data you do not have permission to access
  • Uploading malware or harmful code

Intellectual property

All content, branding, and code are owned by Haven or its licensors. You may not copy, modify, or redistribute without permission.

Termination

We may suspend or terminate access if you violate these Terms or misuse the service.

Disclaimers

The service is provided “as is” without warranties of any kind. We do not guarantee that the service will be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by law, Haven will not be liable for indirect, incidental, or consequential damages arising from your use of the service.

Changes to these Terms

We may update these Terms from time to time. We will post changes on this page.

Contact

If you have questions, contact us at support@haven.mathengeinc.com.